N3.I.U Sales Professional training course is designed to give delegates/students/participants the knowledge and confidence they require to overcome objections, close more sales, and generate new business opportunities. Specific emphasis is placed on developing face-to-face communication skills, persuasion techniques, and sales negotiation strategies 

SP1:  - Advanced Communication Skills to Increase Sales 

SP2: - Delivering Dynamic Face-to-Face Sales Presentations 

SP3: - Managing Emotions in Sales 

SP4: - Going the Extra Mile to Improve Customer Service 

SP5: - New Business Planning, Preparation, and Execution 

This course focus on developing strong customer-focused relationships is critically important for promoting sustained revenue growth in a difficult and demanding marketplace. Salespeople must be competent and have extra skill to excellently present themselves, their products, or their organization in a professional manner.   
             This Customer-Focused Selling Strategies training course is designed to give delegates the communication skills, persuasion strategies, and negotiation techniques they require to overcome objections, close sales, and improve customer service. The emphasis in developing the skills and confidence needed to increase sales effectiveness and promote new business opportunities.
                Module: CFSS – C1 

                Module: CFSS – C2

                Module: CFSS – C3 

                Module: CFSS – C4

                Module: CFSS – C5

This training course will equip you with excellent communications skills to provide world-beating service, learn excellent planning skills, and enable students/delegates to use planning skills to develop codes of conduct for customer satisfaction. This training course will take delegates step-by-step through the key areas of the standards for customer service (ISO 9001) and customer satisfaction) ISO 10001-10004).

          Module: MMCS - 01

          Module: MMCS - 02

          Module: MMCS - 03

          Module: MMCS - 04

           Module: MMCS - 05

Ensuring business priorities and activities are linked to customer expectations and marketplace realities. Being able to explain and win support for marketing activities with their peers in other departments and with senior business leaders. 
              Developing a customer-centric mindset, ensuring the customer's voice is heard and valued during discussions and decision making. Enhanced verbal and non-verbal communication skills. Applying marketing principles to become more customer and marketplace focused 

Module: FM01 - Principles of Marketing

Module: FM02 - Applying the 4P’s of the Marketing Mix

Module: FM03 - Listening to the Voice of the Customer 

Module: FMO4  -Communication and Engagement in Practices 

Module: FM05 - Essential Personal Skills for Marketing 

In Advanced Commercial Awareness training course, you will understand the significance of commercial awareness and its impact on business success, develop the ability to analyze market trends, customer behavior, and competition effectively, gain insights into strategic thinking, risk management, and ethical considerations in business, acquire practical knowledge of supply chain management, operations, and innovation and learn to integrate commercial awareness into daily decision-making processes.
               Module:  ACA – A1

               Module:  ACA – A2

               Module:  ACA – A3

               Module:  ACA – A4

               Module:  ACA – A5

This course helps improves corporate reputation,  greater long-term profitability. Higher level of customer satisfaction and retention Knowledge of where to devote their time and company resources in optimizing sales and profits. Enhanced communication and persuasion capability. Greater confidence as a marketing professional. Improved productivity and adherence to quality standards. Increases customer retention and brand loyalty, marketing strategies and tactics. 

           Module : MSP - 01  

           Module : MSP - 02

            Module : MSP - 03 

            Module : MSP - 04 

            Module : MSP - 05

International standards have now been set for customer satisfaction. These benchmarks are laid out in ISO 10001 - 10004. Attaining these standards tells the world you are amongst the best in delivering customer service and customer satisfaction       

  
This course explains effective process monitoring principles, developing a positive customer complaint handling process, analyzing customer complaints, service amendments resulting and setting SMART Goals for Continuous Improvement. Developing your ISO 9001 Action Plan.

         Module: DQMCS - 01

         Module: DQMCS - 02

         Module: DQMCS - 03

         Module: DQMCS - 04

         Module: DQMCS - 05

This Strategic Brand Management training course is designed to help you become a brand leader in your organization. On this course you will learn how to construct, implement, and manage brand strategies, and enhance your credibility as a brand leader. 
           You will gain valuable knowledge, insight, and skills that will enable you to target your brand accurately, position it correctly in the minds of the target audience, become your customers’ preferred brand, and create brand loyalty.

            Module: SBM – B1

            Module: SBM – B2

            Module: SBM – B3

            Module: SBM – B4

            Module: SBM – B5

Let’s face it, public relations requires a thick skin and good strategy. We’ll help you stay ahead of the story and understand the changing media landscape.

            Module: PR – 01

            Module: PR – 02

            Module: PR – 03

            Module: PR – 04

Professional integrity refers to upholding ethical standards and principles within a professional context, characterized by honesty, dependability, and trustworthiness. It involves adhering to the core values and mission of one's profession, while also maintaining a consistent standard of conduct in both personal and professional life

            Module: PI – 01

            Module: PI – 02

            Module: PI – 03

            Module: PI – 04